ThreadProof Terms of Service

1. What ThreadProof is, and is not

1.1 ThreadProof is a document-formatting tool. It helps you organize screenshots and images into a labeled, numbered PDF with optional cover page, declaration page, redactions, redaction log, and file-hash appendix.

1.1b Timestamp receipts record that a particular file fingerprint was presented to our signing service at a particular time. They do not prove who created a file, what happened on a device before a screenshot was taken. We make no representation about admissibility or about how any reader will treat the document.

1.2 ThreadProof is not a law firm, does not provide legal advice, and no attorney-client relationship is created by using the Service. Nothing on the Site or in the Service, including templates, sample text, use-case guides, or FAQ answers, is legal advice. Court rules, evidentiary requirements, and filing procedures vary by jurisdiction and change over time. You are solely responsible for confirming what your court, agency, employer, attorney, or other recipient requires.

1.3 We make no representation that any document produced with the Service will satisfy the requirements of a court, agency, employer, attorney, or other recipient. Documents may contain errors or omissions, and "court-ready" describes formatting conventions only.

1.4 The declaration page is a fillable template. You are solely responsible for the truth of any statement you sign. An electronic signature captured in ThreadProof is your own act. Some courts or recipients may require a handwritten or notarized signature, and you must confirm what applies before submitting anything.

1.5 A signature request sends a link, not the document. Each party is responsible for sending the PDF to the other party. An electronic signature is the signer's own act, and some recipients may require a handwritten or notarized signature.

2. Eligibility and accounts

2.1 You must be at least 18 years old and able to form a binding contract to use the Service.

2.2 You may use the free tier without an account. Paid plans require an account. You are responsible for keeping your login credentials secure and for all activity under your account. Tell us at abe.mainlinesites@gmail.com immediately if you suspect unauthorized use.

2.3 You must provide accurate account and billing information and keep it current.

3. Your content stays on your device

3.1 The Service processes your images, redactions, case data, and generated PDFs ("Your Content") inside your browser on your device. Your Content is not transmitted to or stored on our servers. We cannot access, view, recover, or restore Your Content.

3.2 Your Content is stored in your browser's local storage. Browsers can clear local storage at any time, including automatically (for example, Safari may clear data after a period of inactivity). You are responsible for exporting backups. We are not responsible for any loss of Your Content.

3.3 You own Your Content. You grant us no license to Your Content because we never receive it.

3.3b Encrypted case sync is optional. When you enable it, your cases are encrypted on your device with a passphrase only you know and stored with us as ciphertext. We cannot read or recover them, a lost passphrase means the data is unrecoverable, and turning sync off deletes the stored blobs within 24 hours. Storage limits are 200 MB per case and 2 GB per account.

3.4 If you choose optional features that send data from your device (for example, emailing a PDF to yourself, texting yourself a link, or sharing a preview), you direct that transmission and are responsible for what you send and to whom.

4. Acceptable use

You agree not to use the Service to:

• (a) alter, fabricate, or misrepresent messages, images, dates, or any content presented as evidence or as a record of fact;
• (b) create documents intended to deceive a court, agency, employer, or other person;
• (c) violate any law, court order, or third party's rights, including privacy and publicity rights;
• (d) process content you have no lawful right to process;
• (e) harass, threaten, or intimidate any person;
• (f) attempt to access other users' accounts or our systems without authorization, probe or test our security, or interfere with the Service;
• (g) reverse engineer, scrape, or copy the Service except as permitted by law;
• (h) resell or sublicense the Service except as expressly permitted for Professional accounts within your own organization.

We may suspend or terminate accounts that violate this section.

5. Plans, prices, and billing

5.1 Free tier. Limited by screenshot count and marked with a watermark. We may change free-tier limits at any time.

5.2 Case Pass. A one-time purchase granting Personal-tier access for 90 days from purchase. It does not renew, no future charge is scheduled, and it is covered by the refund policy in section 5.7.

5.3 Subscriptions. Personal and Professional plans are offered monthly or annually. Prices are shown on the Pricing page and at checkout in US dollars. Taxes may apply based on your location.

5.4 Automatic renewal. SUBSCRIPTIONS RENEW AUTOMATICALLY at the end of each billing period at the then-current price for your plan until you cancel. By purchasing a subscription you authorize Paddle.com Market Ltd, our Merchant of Record, to charge your payment method on each renewal date. We will send a reminder email before each annual renewal (at least 15 and no more than 45 days before), and before any renewal following a price change.

5.5 How to cancel. You can cancel at any time from the Account page with the "Manage subscription" button, which opens the Paddle billing portal, or by emailing abe.mainlinesites@gmail.com. Cancellation takes effect at the end of the current paid period; you keep access until then. Cancelling online is as easy as signing up and requires no phone call.

5.6 Pause. Where your plan supports it, you may pause a subscription from the Paddle billing portal, reached through "Manage subscription" on the Account page. Billing resumes automatically at the end of the pause.

5.7 Refunds: 14-day money-back policy. Every charge, including the first payment for a Personal or Professional subscription (monthly or annual), each renewal payment, and the one-time Case Pass, may be refunded in full for any reason if you request it within 14 days of the charge date. We approve every request made within that window. Refunds are processed by Paddle.com Market Ltd, our Merchant of Record, to your original payment method, usually within 5 to 10 business days. To request a refund, use the "View receipt" or "Manage subscription" link in your Paddle receipt email, visit paddle.net and look up your order, or email abe.mainlinesites@gmail.com (or call 888-424-3720) with the email you purchased with and we will help. When a refund is issued, access to paid features ends. After 14 days from a charge, that charge is not refundable except where required by law; you may still cancel at any time and keep access until the end of the period you paid for. This policy does not reduce any non-waivable refund, cancellation, or withdrawal right you have under the laws of your country or state, and Paddle's Buyer Terms and Refund Policy also apply to every transaction.

5.8 Failed payments. If a renewal payment fails, Paddle notifies you and retries the charge. Your access continues for a short grace period, after which paid features are suspended until payment succeeds. Update your card through "Manage subscription" on the Account page to restore access.

5.9 Price changes. We may change prices with at least 30 days' notice by email. Continued use after the change takes effect is acceptance of the new price. You may cancel before the change takes effect.

5.10 Payment processing and Merchant of Record. Payments are processed by Paddle.com Market Ltd, which acts as the Merchant of Record and reseller for all orders. Paddle, not ThreadProof, is your contracting party for the purchase itself: Paddle appears on your card statement and on your invoice, calculates and remits applicable taxes, and handles billing enquiries, refunds and disputes. Purchases are also subject to Paddle's Buyer Terms at paddle.com/legal/checkout-buyer-terms. Card details are entered into Paddle's hosted checkout and never reach ThreadProof; we receive only your subscription status and the last four digits of the card.

5.11 Chargebacks. If you have a problem with a charge, please request a refund first; it is faster than a bank dispute and we approve every request within 14 days.

6. Professional accounts and organizations

6.1 Professional plans may be used by the purchasing organization's employees and contractors for the organization's own matters. Each person using the Service must comply with these Terms.

6.2 Logos and templates you add to a Matter are stored on your device only.

6.3 Publicity. If you purchase a Professional plan as or for a business or organization, you grant ThreadProof a limited, revocable, non-exclusive license to display your organization's name and logo in customer lists on our website and in sales materials, solely to identify you as a customer. You may withdraw this license at any time by emailing abe.mainlinesites@gmail.com, and we will remove your name and logo within 10 business days. We will not attribute quotes or testimonials to you or your organization without separate written consent.

7. Intellectual property

7.1 The Service, Site, software, design, text, and trademarks (including the ThreadProof name and wordmark) are owned by Pest Leads Pro LLC or its licensors and are protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose.

7.2 Feedback you send us may be used without obligation to you.

7.3 Copyright complaints. If you believe content on our Site infringes your copyright, send a notice under 17 U.S.C. § 512 to our designated agent at abe.mainlinesites@gmail.com with the subject "DMCA," including the information required by law.

8. Third-party services

The Service relies on third parties: Supabase (authentication and database hosting), Paddle.com Market Ltd (Merchant of Record and payments), Resend (transactional email), and, where you opt in, Twilio (SMS). If advertising measurement is enabled, Meta Pixel and Conversions API may be used as described in the Privacy Policy. We are not responsible for third-party services' availability or terms.

9. Availability and changes

We may modify, suspend, or discontinue any part of the Service at any time. We will make reasonable efforts to give notice of material changes to paid features. Because Your Content lives on your device, you can always export it before any change.

10. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY THAT DOCUMENTS PRODUCED WITH THE SERVICE WILL BE ACCEPTED, ADMITTED, OR RELIED UPON BY ANY COURT, AGENCY, EMPLOYER, OR PERSON. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT REDACTIONS, STITCHING, HASHING, OR EXPORTS WILL BE COMPLETE OR ACCURATE. REVIEW EVERY PAGE OF EVERY EXPORT BEFORE YOU SHARE IT.

11. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, PEST LEADS PRO LLC AND ITS MEMBERS, MANAGERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, LOSS OF YOUR CONTENT, OR ADVERSE LEGAL OUTCOMES, ARISING FROM OR RELATED TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR (B) $50. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE MAY NOT APPLY TO YOU.

12. Indemnification

You agree to defend, indemnify, and hold harmless Pest Leads Pro LLC and its members, managers, employees, and agents from claims, damages, and expenses (including reasonable attorneys' fees) arising from Your Content, your use of the Service, your violation of these Terms, or your violation of any law or third-party right.

13. Termination

You may stop using the Service at any time and may delete your account from the Account page, which cancels any subscription and deletes your profile and login. We may suspend or terminate your access for violation of these Terms, suspected fraud, or legal risk, with notice where practical. Sections 1, 3, 7, 10, 11, 12, 15, and 16 survive termination.

14. Notices and communications

We will send notices to the email on your account. You consent to receive transactional emails (receipts, renewal reminders, payment failures, security notices) as part of the Service; these cannot be opted out of while you have an account. Marketing emails, if any, include an unsubscribe link. If you request a text message, you consent to receive that single transactional text at the number you provide; message and data rates may apply; reply STOP to opt out. We do not send marketing texts.

15. Dispute resolution: arbitration and class action waiver

15.1 Informal resolution first. Before filing a claim, you agree to email abe.mainlinesites@gmail.com with a description of the dispute and give us 30 days to resolve it.

15.2 Binding arbitration. Except for the exclusions below, any dispute arising from these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will take place in Cook County, Illinois, or remotely by video at your election. The Federal Arbitration Act governs this section. We will pay arbitration filing fees for consumer claims under $10,000 unless the arbitrator finds the claim frivolous.

15.3 Exclusions. Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court for intellectual property infringement or unauthorized access.

15.4 Class action waiver. YOU AND WE AGREE THAT CLAIMS MAY ONLY BE BROUGHT ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. If this waiver is found unenforceable for a particular claim, that claim must be brought in court, not arbitration.

15.5 Opt-out. You may opt out of this arbitration agreement by emailing abe.mainlinesites@gmail.com with the subject "Arbitration opt-out" within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms.

16. General

16.1 Governing law. Illinois law governs these Terms without regard to conflict-of-law rules. Subject to Section 15, courts in Cook County, Illinois have exclusive jurisdiction.

16.2 Entire agreement; severability; waiver; assignment. These Terms and the Privacy Policy are the entire agreement. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.

16.3 Changes to these Terms. We may update these Terms. For material changes we will email account holders and post the new date above at least 14 days before the changes take effect. Continued use after that date is acceptance.

16.4 Export and sanctions. You may not use the Service in violation of US export control or sanctions laws.

16.5 Contact. Pest Leads Pro LLC d/b/a ThreadProof, 9155 Beloit Ave, Bridgeview, IL 60455, USA. 888-424-3720. abe.mainlinesites@gmail.com.